TERMS AND CONDITIONS

 PRICES & PAYMENT

All prices for complete towers shown on our website are Plus V.A.T.  Includes Free delivery  within the United Kingdom Mainland there is a charge for delivery to the highlands. Accessories ordered separately are subject to a carriage charge plus vat price's on request

Our terms & conditions apply to the supply of goods  from
POTTERIES TOWERS to you the customer, and by ordering, you agree to be bound by them.

Our terms & conditions will take precedence over any terms & conditions supplied or referred to by you the customer. No part of these terms & conditions affects your statutory rights as a consumer.

When paying for your goods by credit or debit card, your card details are encrypted for total security,

Please note this is not an automatic payment debiting site… we process all payments manually prior to dispatch of your order.

A full invoice will be posted to you at the time of dispatch and will arrive separately from your goods. You may pay for your order by cheque, however we cannot dispatch any goods until cleared funds arrive in our bank account, therefore an extended delivery time must be anticipated.

ACCEPTANCE

When you place an order, it will be treated as an offer by you to purchaser, and we reserve the right to accept or not accept any order at our discretion. Dispatch of your goods will signify our acceptance of your order and will constitute a legally binding contract between us the seller and you the purchaser under these terms & conditions.


DELIVERY

POTTERIES TOWERS understand that a speedy efficient delivery is expected by all of our customers and experience has shown us that you need to know the exact day on which your order will arrive.

For this reason your order will only be dispatched after we have agreed a convenient day on which you will be available at the delivery address to inspect and sign for your goods. At potteries towers we try to deliver our goods on our own transport when ever possible for that personal touch.
Most items offered on our site are available for immediate dispatch,but should your item be out of stock at the time of your order, you will be notified via telephone or email. 
Made to order products such as zinc plated scaffold towers are obviously not available on a next day service and you will be contacted by our sales team with an estimated delivery date for these items.

Please note our delivery service applies to  weekdays  between the hours of 8.00 am to 6.00pm only when delivered on national carrier times may vary when delivered on our own transport.


When your goods arrive it is important that you check that the items are in good condition and the quantity of items received corresponds to the quantity you are signing for.

In the unlikely event that your goods have been damaged in transit, you must sign for them damaged  and contact our sales team immediately in order that we may dispatch a replacement quickly and minimize your inconvenience.

Please inform us promptly of any shortages so that we may take the matter up with our couriers and trace the missing items.

We must emphasize the importance of checking your goods thoroughly at the time of delivery as you are signing for them in good condition….

signing for goods unchecked is not acceptable and potteries towers will not be held responsible.

Once a specific delivery day has been agreed, we will make every effort to ensure your goods arrive on that day, however we shall not be held liable for any consequential losses, damages or expenses incurred by you the purchaser or any third party arising directly or indirectly out of late or non delivery of your order or part thereof.

Title and risk in the goods shall pass to you the purchaser upon delivery and receipt by our courier of a signed delivery note.





CANCELLATION

You may cancel your order at any time prior to dispatch by phone or email quoting your order no.